10th April 2023

What do candidates REALLY think about ‘faceless’ AI recruiting?


Ubiquitous in everyday life – AI is all around us

Artificial Intelligence (AI) has become a major talking point as technologies like ChatGPT and Bard have been making headlines. However, it’s not a recent trend – this type of technology has been steadily developing, exerting an ever greater influence on our everyday lives. Here are some examples:

Great benefits for agencies and recruiters

However, it is in the workplace that we are most conscious of the deployment of AI and have the greatest awareness of its capabilities. For the recruitment sector, AI-enabled RecTech is a powerful tool that drives efficiency in a number of areas.

LLM (Large Language Model) technology that can understand the complexities of written and spoken communication can be used in various ways for search and selection recruitment. Here are three key examples:

But what do candidates think about the use of AI?

Like in most other cases where the question is subjective, there is no right or wrong when it comes to what candidates think about the increasing role that AI is playing in the search and selection process. It often boils down to one thing – personal experience.

Consequently, there is a mix of reactions to ‘faceless’ AI recruiting. On the upside, some candidates feel that it brings greater objectivity and fairness to the recruitment process.

However, on the downside, others feel that it may bias the recruitment process away from candidates that are ‘perfect’, impacting diversity. Below are some generalised pros and cons of faceless AI recruiting.

The pros of faceless AI recruiting

The cons of faceless AI recruiting

Whether or not faceless AI recruiting is a good thing is a matter of opinion. The field is fast moving and as the technology gets better, it’s likely that points of view will shift with them. Ultimately it is up to each recruiter to decide whether or not it is the right way to recruit for a particular role.

Boost efficiency in your agency back office with ETZ

The automation features of ETZ RecTech tools promote efficiency and have paved the way for the emergence of sophisticated AI NLP search and selection tools that are emerging to power the front side of agency operations.

ETZ’s leading timesheet and invoicing solution streamlines the back office processing of your recruitment agency. Our complementary solutions, ETZ Comply for onboarding and document management and Caspian for business intelligence give agencies further capability to streamline and uncover opportunities. To find out more, call us on 0800 311 2266 or book a demo.

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